Privacy notice

The controller responsible for the processing is:

Subodh Yadav
Dr. med. dent. Jeong-Woo Yoo
c/o Smilezone
Bahnhofstrasse 32
6300 Zug
Schweiz

E-mail: subodh@praxovi.com

Please send questions about data protection and the requests described below to this address.

Every page request technically creates server logs: IP address, time, the address requested, the browser identifier and the page you came from. We need them to run and secure the website, for example to detect faults and abuse, and we analyse them ourselves to see how the website is used.

When you press a sign-in or enquiry button on the homepage, we count which button was pressed and where — without setting a cookie for it and without any further information about you.

We use no analytics or advertising services and no tracking cookies, and the website loads no content from third parties; we serve even the fonts ourselves.

If you choose a language on the website, we store that choice in the cookie “praxovi_user_lang” and in your browser’s storage so that the page appears in your language on your next visit. The cookie contains only the language code and expires after one year.

Anyone who signs in to the application also receives the cookies that signing in technically requires.

If you send us an enquiry through the form on the homepage (or on the page praxovi.com/event), we process:

• the name of the practice and your e-mail address;
• optionally: your name, your phone number, country and canton or region, the size of the team, your interests and your question;
• whether you would like a demo with us or to try the demo practice yourself, the language of the page, and whether you came to the form from the demo practice.

We use this information to answer your enquiry, arrange a demo, give you access to the demo practice if you ask for it, and advise you about Praxovi. We process it because you made the enquiry, and to prepare a possible contract.

After sending, you receive a confirmation by e-mail and we are notified. For a call we offer a link to Calendly (Calendly LLC, USA). If you book an appointment there, you enter your details directly with Calendly, and Calendly’s privacy policy applies.

• Website, application and database: Google Cloud, data centre in Zurich. The server logs are not fixed to Switzerland.
• Sending e-mail: Twilio (Twilio Inc., USA).
• Receiving e-mail, including the notification of your enquiry: our mailbox at Microsoft (USA).
• A copy of that notification goes to a mailbox of the operator at Google (USA).

These providers process the data on our behalf. Some are based in the USA or may process data there. For a transfer to a country without adequate data protection we rely on the provider’s safeguards, such as the Swiss-U.S. Data Privacy Framework where the provider is certified under it, or standard contractual clauses.

• Server logs: 110 days, after which they are deleted automatically.
• Enquiries and the e-mails about them: as long as we need them to answer and for any collaboration that follows. On request we delete them sooner.
• The language cookie: one year, or until you delete it in your browser.

You can ask us which personal data we process about you and ask us to correct or delete it. You can object to the processing and ask for the data you gave us in a common electronic format. Write to subodh@praxovi.com. We may ask you to prove your identity before we answer.

If you disagree with our answer, you can contact the Federal Data Protection and Information Commissioner (FDPIC): www.edoeb.admin.ch.

This notice covers the public website. For the data a practice records in the application — such as its team’s working hours, absences and documents — the practice is the controller. Praxovi processes that data on the practice’s behalf to provide the service, and derives from it only weekly usage figures that name neither people nor practices; the application and documents run in Zurich, the AI features in the EU. The details are governed by the terms and the data processing agreement. Members of a practice’s team should address questions about their data to their practice.

We update this notice when our processing changes. The version published here applies.